No, FEMA is not paying for hotel rooms for winter storm victims in Texas

Blackouts that began Feb. 15 left millions of Texans without power and heat amid single-digit temperatures, huddling together in their dark and cold homes.

The blackouts were caused as electric plants of all energy sources "began tripping offline in rapid succession," according to the Electric Reliability Council of Texas.

On Feb. 17, a Facebook user who identifies himself as a Fort Worth resident on his profile, shared a post making this claim:

"FEMA IS PAYING FOR HOTEL ROOMS!!!"

The post also said to call an 800 number that it listed.

The post was flagged as part of Facebook’s efforts to combat false news and misinformation on its News Feed. (Read more about our partnership with Facebook.)

Within a day, the Federal Emergency Management Agency was knocking down such claims as bogus.

We called the 800 number on the afternoon of Feb. 18. An automated message said the line is for the FEMA Internet Technical Help Desk, for help with online system or software problems. Then a recording from a human’s voice said: "FEMA is not currently providing assistance directly to individuals and families for the winter storm in Texas." 

The Twitter account for FEMA Region 6, which includes Texas, tweeted on Feb. 18: 

"There is a false phone number being shared with a message about FEMA paying for hotels for Texas Disaster Relief. This is a scam. The best information on legitimate sources of help in your area will come from local officials & @TDEM," which is the Texas Department of Emergency Management. 

Featured Fact-check

Instagram posts

stated on February 29, 2024 in an Instagram post

President Joe Biden’s comments about Texas homes are evidence that homes of a certain color are spared from wildfires.

The tweet said FEMA is providing Texas with generators and fuel to help facilities such as hospitals, as well as water and blankets.

A FEMA spokesperson also confirmed by email that the post we’re checking is false.

The Texas Division of Emergency Management retweeted FEMA's warning about the scam.

Carman Apple, a district coordinator with the Texas agency, said in an email: 

"We have been made aware of a false claim and phone number being circulated with a message about FEMA paying for hotels for Texas disaster relief in response to the February winter storms.  We echo our partners at FEMA in saying that ‘This is a scam.’  The best information on legitimate sources of help in your area will come from local officials and TDEM."

We rate the post False.